ABOUT US

Welcome to RugRatz, your go-to destination for custom and novelty rugs designed to transform your living spaces into extraordinary works of art. With an array of unique designs, patterns, and customization options, we're here to help you infuse personality, color, and style into your living spaces like never before.

FAQs

HOW LONG IS SHIPPING

Shipping for most of our items will be 10 working days. However, custom orders will take a bit longer but our team will communicate rough timescales depending on the order.

DO YOU RETURN OR EXCHANGE

We gladly accept returns in the event of a wrong item being received or if you wish to exchange the item upon its arrival.

WHAT PAYMENT DO YOU ACCEPT

We accept all major credit cards, and sometimes other payment options depending on your location. These will be displayed at checkout.

CAN I CHANGE MY ORDER

Please contact our customer service support team at rugratzsupport@proton.me and they will be able to assist you further. However, we cannot guarantee changes or cancellations once an order has been processed because our fulfilment team promptly processes orders for immediate shipment.

DO YOU OFFER DISCOUNTS

yes we offer discounts and promotional offers frequently.